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FAQs
What is the Green HomePlan?
The
Green HomePlan is the ultimate domestic maintenance plan and
is available only to discerning customers who have upgraded to a
high efficiency boiler in the last 7 years. It is supported by
the largest independent network of over 600 Gas Safe Registered
(formerly CORGI) Heating Companies in the UK.
Why is the Green HomePlan so special?
Because you're getting three maintenance plans for the price of
one. For £12.99 per month without a boiler service or for 16.99 per month* with a
yearly boiler service, you'll receive full cover for your boiler,
external system controls, radiators, radiator valves and all your
system pipework. Then we'll cover your home electrics and your
home plumbing system†. Look at our handy comparison chart.
How much will I save?
You will save about £10 per month, or £120 per year. That's the
equivalent of £2000 over the life span of your boiler.*
Why is the cost of Green HomePlan so low?
Our plan is unique because you only qualify if you have upgraded
to a new high efficiency boiler in the last 7 years, so we can give
more cover for less. Why should your new boiler subsidise other old
inefficient boilers presently on cover throughout the UK!
Why do I need the Green HomePlan?
Repair costs for your heating system, electrics or plumbing can be
very expensive. For example; new radiator £190, motorized valve
£190, typical boiler repair £280, new pump £160, new fuse board
£480, new double socket £90, typical plumbing repair £150,
overflow repair £90 plus the hassle of finding suitable trades
people to action your repairs.
We are on hand 24 hours a day 7 days a week to effect any repairs
necessary, all for just £12.99 per month without a boiler service or £16.99 per month*
with a yearly boiler service with unlimited call outs!
What if I already have a maintenance plan or my boiler is under warranty?
The Green HomePlan gives you much more cover for your money than other maintenance plans. see for yourself with our handy comparison chart; and although you may have a boiler manufacturers warranty, it will be very limited in what it covers.
Who will maintain my boiler?
When you're signed up, just one phone call to us at any time of the day or night, and we'll appoint you a named service operator who will dispatch
an engineer and manage the entire process through to completion.
If you have a breakdown, an engineer will normally arrive on the same day or within 24 hours to fix it and for gas leaks and uncontrolled water leaks we will
aim to arrive within 2 hours.
Who will maintain my electrics?
Just one phone call at any time of the day or night, and we'll
appoint you a UK based named service operator who will dispatch
an engineer and manage the entire process through to
completion.
Who will maintain my plumbing system?
One of our qualified plumbing partners.
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Call our customer information line FREE 0800
234 6393 or 
† Some limitations and exclusions apply. Please refer to our Terms
& Conditions for full details
* Price surcharges may apply in and around the M25 |
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